Retour

New order instead of exchange

To ensure that our stock is as high and up-to-date as possible, we are unfortunately no longer able to offer exchanges. If you would like to order an item in a different color or size, please return the unwanted item to us as normal and place a new order. This will ensure that you receive the replacement item much faster!

Note for returns including snowboards: It is best to use DPD as the service provider for your shipment, otherwise high shipping costs may be charged!

If you want to use our returns service, please complete the form below. Then send the shipment on your own expense (see our general terms and conditions) to the following address:

www.snowshop.de
Returns
Korduanenstr. 28
48143 Münster
Germany

Please enclose a copy of your invoice. This helps us in processing the return and can speed up the processing time.

Please understand that bank transfers/exchanges of goods may take several days processing time after the receipt.